We are convinced that the basis for the success of the Zhambyl hotel is a close-knit team of specialists with many years of experience, under the direction of Әbilpatta Marita, the general director of Zhambyl Hotel LLP.
Marita Әbilpatta, as a real professional, for a long time put the knowledge in a piggy bank, forming the future baggage. The acquired knowledge in the hotel industry, in countries with a highly developed hotel industry such as the USA, Germany, the United Kingdom, the United Arab Emirates, the Czech Republic, help Marite Abilpattevna to build correctly the policy of the hotel manager, to meet the requirements of comfort and world-class service. She is one of the first in the republic to implement the Quality Management System of the international standard ISO 9001-2000 and confirms it up to the present.
For the competent selection of personnel she took courses named “The basis of management of the hospitality industry” and the courses “PERFORMA” for hiring of productive staff.
Our team is made up of competent employees who know an importance of performing their work qualitatively and on time. We take care of our reputation, so we make every effort to satisfy our guests and to organize events of any kind. Proof of this – our satisfied guests, who have become regular partners and come to us again and again.
Our mission – guided by international standards of service, to exceed the expectations of our guests, and remain faithful to the traditions of Kazakh hospitality.
Our core values – respect, honesty, stability, responsibility, security and the performance of our duties with pleasure.
Our motto is “The quality of the services provided is the basis for the well-being of the enterprise”!
Our goal is to make you feel at home, providing comfortable accommodation and quality service.